Terms of Service

Effective Date: July 14, 2026

Welcome to Soak in Love ("we," "our," "us," or the "Company"). These Terms of Service ("Terms") govern your access to and use of our website, https://soakinlove.pk, including all products, services, features, and content offered through our website (collectively, the "Services").

By accessing, browsing, or using our website, you agree to comply with these Terms of Service. If you do not agree with these Terms, please discontinue using our Services.

Acceptance of Terms

By using our Services, you confirm that you:

• Are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• Have the legal capacity to enter into a binding agreement.
• Agree to comply with all applicable laws and regulations while using our Services.

Our Services

Soak in Love offers beauty, skincare, bath, and self-care products through our online store.

We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.

Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• Keeping your account information accurate and up to date.
• All activities that occur under your account.

Please notify us immediately if you suspect unauthorized use of your account.

Orders

All orders placed through our website are subject to acceptance and product availability.

We reserve the right to:

• Refuse or cancel any order.
• Limit product quantities.
• Cancel orders suspected of fraud or unauthorized activity.
• Correct pricing or product description errors.

If your order is cancelled after payment has been received, an appropriate refund will be processed.

Pricing & Payments

• All prices are displayed in Pakistani Rupees (PKR).
• Prices may change without prior notice.
• Payments may be made through available online payment methods or Cash on Delivery (COD), where applicable.
• Orders are processed only after successful payment or order verification.

Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before placing an order.

Product Information

We strive to ensure that product descriptions, images, ingredients, pricing, and availability are accurate.

However:

• Product colours may vary slightly due to screen settings.
• Packaging may change without prior notice.
• Minor variations between product images and actual products may occur.

Our products are intended for cosmetic and personal care use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Trademarks
• Product Images
• Graphics
• Text
• Videos
• Product Descriptions
• Website Design

is the exclusive property of Soak in Love and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or use any content without our prior written permission.

Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with the website's operation or security.
• Misrepresent your identity or provide false information.
• Violate the rights of other users or third parties.

Violation of these Terms may result in suspension or permanent termination of your access to our Services.

Limitation of Liability

To the maximum extent permitted by law:

• Soak in Love shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
• Customers are encouraged to perform a patch test before using skincare or personal care products.
• We are not responsible for allergic reactions, misuse of products, or failure to follow product instructions.

Disclaimer

All information provided on our website is for general informational purposes only.

While we make every effort to ensure the accuracy of our content, we make no warranties regarding the completeness, reliability, or accuracy of any information published on our website.

Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our Services, you also agree to our Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, privacy practices, or terms of use.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on our website. Continued use of our Services after any updates constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Contact Information

If you have any questions regarding these Terms of Service, please contact us.

We appreciate your trust in Soak in Love and thank you for choosing us. We are committed to providing high-quality products, secure online shopping, and excellent customer service.