Privacy Policy

Last Updated: July 14, 2026

Welcome to Soak in Love ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website https://soakinlove.pk, purchase our products, or interact with our services (collectively referred to as the "Services").

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue using our Services.

Information We Collect

We collect information to provide you with a smooth, secure, and personalized shopping experience.

Personal Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Details (processed securely through third-party payment providers)
• Order History
• Customer Support Messages
• Product Reviews or Feedback

Providing this information helps us process your orders and improve your shopping experience.

Information We Collect Automatically

When you browse our website, we automatically collect certain information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Activity
• Pages Visited
• Time Spent on Our Website
• Referral Source

This information helps us understand how visitors use our website and allows us to improve our Services.

Cookies

We use cookies and similar technologies to:

• Keep your shopping cart active
• Remember your preferences
• Improve website performance
• Analyze visitor traffic
• Personalize your shopping experience
• Measure advertising performance

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Verify payments
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products and services
• Personalize your shopping experience
• Detect and prevent fraud
• Respond to your inquiries
• Send promotional emails and exclusive offers (you may unsubscribe at any time)
• Comply with applicable legal requirements

Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

• Shopify
• Payment Processors
• Shipping and Courier Partners
• Website Hosting Providers
• Analytics Providers
• Marketing Service Providers
• Government Authorities where required by law

These partners only receive the information necessary to perform their services.

Payment Security

Your payment information is processed securely by trusted payment providers.

Soak in Love does not store your complete debit card, credit card, or banking information on our servers.

All payment transactions are encrypted using industry-standard security technology.

Marketing Communications

With your permission, we may send you:

• Product Updates
• Promotional Offers
• Exclusive Discounts
• Newsletter Emails

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email.

Third-Party Services

Our website may use trusted third-party services including:

• Shopify
• Google Analytics
• Payment Gateways
• Shipping Providers
• Email Marketing Platforms

Each third party has its own privacy practices. We encourage you to review their privacy policies.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer service
• Meet legal obligations
• Resolve disputes
• Prevent fraud

When your information is no longer required, it is securely deleted or anonymized.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

While we work hard to safeguard your data, no online system is completely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us immediately so we can remove it.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict or object to processing
• Withdraw consent
• Request a copy of your personal data
• Request data portability where applicable

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or Services.

Any updates will be posted on this page with the revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

We are committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly, and transparently.